Return and Refund Policy
This Return and Refund Policy ("Policy") applies to purchases made through the Prem Sangam App mobile application (the "App") operated by PREM SANGAM LLP ("we," "us," or "our"). By making a purchase through the App, you agree to comply with this Policy.
1. Returns
1.1. We do not accept returns for digital products or services purchased through the App, including but not limited to in-app purchases, subscriptions, or digital content.
2. Refunds
2.1. Refunds may be issued in the following circumstances: - Technical Issues: If you experience technical issues with a purchase made through the App, resulting in the inability to access or use the purchased product or service, you may be eligible for a refund. Please contact us at info@PremSangamApp.com to request a refund and provide details of the issue. - Unauthorized Purchases: If you believe that a purchase was made through your account without your authorization, please contact us immediately to report the unauthorized transaction. We will investigate the matter and, if appropriate, issue a refund.
2.2. Refund requests must be submitted within [X] days of the purchase date. Refunds will be processed using the original payment method used for the purchase.
3. Contact Us
3.1. If you have any questions or concerns about this Return and Refund Policy, please contact us at info@PremSangamApp.com.